Happy Holidays – Holidays does not mean you have to be incommunicado.

EzineApprovedIts holiday season and I believe an extended break is a welcome change. But many of my friends are wary of going in for a break for the fear of loosing out on new clients, or not being able to provide timely response during this break. We all have a schedule to follow and deadlines to meet. Holiday season is definitely not an excuse to extend the deadline. But, this also does not mean you have to put in a double shift.

It is at times such as these, I get to hear, “it is good to work at an office, coz you clearly know when the work stops, and when your response is expected. With the work from home scenario, the dividing line tends to get blurred over time.” Some often remark, ” when I am not doing chores , or helping my kids with their study”, I instinctively reach out for the pending tasks at my project desk”.

In all this, we are constantly “at work”, completely forgetting the fact that we need some “ME-Time” too, eventually all this translates into the double shift that I had mentioned earlier. Going on holidays or taking a break does not necessarily mean that you are incommunicado, or you “have to be” incommunicado. However, if you choose to be completely cut-off, then set up an auto responder with a message as to when the sender can expect your response.

So, what can you do ( or not do) to avoid coming across as inaccessible during holidays?

  1. Spend only 1 hr to check & respond to mails. For mails that require more than “this or that”, provide a quick reply that you will get back with a detailed response after [date].
  2. DONOT get tempted to “let me do one little thing” with your project. This is like quick sand, you never know when you will get sucked into your work-mode.
  3. Try not to connect to the internet via your palmtop, mobile etc. Learn to disconnect at least during this holiday season.
  4. If there is nothing else to do, stretch yourself, don’t reach out to your laptop.
  5. Have a wallpaper that says you are on vacation if that helps.

Of late, I have been busy hectic with a Custom Application at Zoho Creator, writing tutorial posts and helping my parents in law to “learn computer”. Christmas holidays have begun and new year is not that far. So, eventually I have decided to take the long awaited vacation along with my family. Though we haven’t decided what to do this holiday season, I guess discussing this over dinner is where the mood of holiday really sets in.

Merry Christmas & Happy Holidays to all of you.

Custom Branding – The soft nudge

Every business-idea is the seed of a concept. It is only after careful deliberation by the founder(s), does this germinate into a business venture. So, it is only understandable that they put their heart and soul into this venture to make this a success. Successful ventures already have a “Brand identity” in place , while the upcoming ventures strive to achieve the a certain level of excellence with their “Brand identity”. So, what’s with custom branding and success of a business venture? Well, it is so much and so less.

As a business owner, I would guess that you want that your organization be remembered amongst your clientele and most definitely, your business process would be steering towards excellence in the chosen field. But, if you ( or your business) is just a “Name”, then it is only wishful thinking that the client remembers you when a similar project comes along. The fact is, you are one of the many business associates from the client’s perspective. He (the client ) is most likely to remember the details of those with whom he has a project in progress, or those who have made a remarkable difference to his (client’s) business.

There is nothing to loose heart about here. Face it! ..that’s just how the human mind works. But like everything else, there is a work around. There are subtle ways of reminding the client, that you are well in business, grown wiser over the years, and have acquired new levels of competency without having to shout from rooftops. Make good use of “Custom Branding Solutions”, both online and offline. It is likely that you are already familiar with this, but just didn’t realise the term up until now.

What is Custom Branding?

Ever noticed those “Company Mails”, that land in your mail box both in paper & paperless offices?. Even before you take a second look, you are able to recognise the sender, from the unique stationary that is being used. Such correspondences usually have a water mark with their company logo, accompanied by their contact address and the actual message printed over this stationery. Well, simply put, it is the company’s “Letter Head”. See!, you already knew it.

Why Custom Branding?

The company could have printed ( or emailed) the actual content in a plain sheet of paper ( or a word / pdf document). Instead they have chosen to “Customise” for the fact that , this customisation is expected to trigger an offshoot of thought reflecting your association with the said company. Well, it worked .. didn’t it ?, Hence Custom Branding.

Corporate Identity – A Pre-requisite.

In order to begin with Custom Branding, it is essential that you ( your company) have a “Corporate Identity” to customise. By “Corporate Identity, I am referring to your Company Name, Company Logo & Unique Marketing Tagline , if applicable. Your company ceases to be “just another Name “, once you have these three entities in place. Rest is just a matter of affordability in time and money.

You might already have your “Company Name” registered. Perhaps you already have your tagline in place, just did not realise it. Go ahead! call a General Body meeting and conceptualise on the look and feel of the logo, rest the Graphic Designer will do it for you. An experienced Graphic designer should be able to provide you with a Logo (Graphic) that looks great in Print , Web , Colour , Greyscale ,and Completely Scalable Vectorised format.

Best Practices in Custom Branding.

As I mentioned at the start of the post, the idea is to provide that little nudge to jog the memory, not push him (client) overboard. So, subtle the better.

  1. Office Documents :-
    • The header should include company logo, address, phone & email of the executive in charge , and url to company website.
    • The footer should include things like “Private , confidential , page numbers ” etc.
    • An unobtrusive logo as watermark is welcomed, but if this hinders with the viewablity of the text, then it’s a strict “No”.

  2. Shared Applications
    • With the strides in technology, geographical boundaries have shrunk tremendously. This can be attributed to the hoards of web applications made available for multiple users.
    • If you are using any of these applications, take a second look. There might be a chance that you have missed out on customising the look and feel of this application to match that of your website, such as upload company Logo, update company profile , Customise signature etc.

  3. Printed Stationery
    • Items such as envelopes, scribble pads , pens , pencils can be embossed / engraved / printed with your company logo.
    • Very effective during client meetings, where a set of stationery is provided to the client.
    • Printed mugs, Tee-shirts, Daily Planner, are costlier stuffs, which are usually “gifted” during Christmas and other occasions.

Think about it, you have a Word Template in place for business correspondences with the header, watermark and footer in place. All that need be done is to reuse it , instead of having to include every item separately for every document. Same goes for official presentations ( ppt slides). The graphic, and color schema is all in place, except to add content.

Custom Branding is a bit of “extra work” to start off with, but nevertheless, pays dividend in the long run.
PJ – 🙂 Do you think I can apply for “Trademark”ing the term “Custom Branding ” :-).. what do you say ?

Home Work – Wisdom behind the monster

Is home work really such a bad thing, a monster to be feared, an act to be condemned? I don’t think so, for the fact that it is the “home work”, that really teaches one “to be there – in that instant”, for our ever wandering aimless mind. Teachers / Lecturers / professors ( call what you may !) who religiously gave home work were never in the good-books of students and parents alike. He/ She was always scorned for “passing the buck” , and washing his / her hands off the responsibility of “teaching”. Little does the parents ( past , present and most likely the future too) realise that “Home work is also a part of the learning process”. Now, Isn’t that supposed to be a teacher’s final objective.?. How can he / she be blamed for “doing the job”?

Few things happened in the past week, that triggered these thoughts in my mind.Basically, I am not surprised by emails, especially those who request information and guidelines to be an independent freelancer. I am only too willing to help them.For this i have set up an Orkut Community, for open sharing of concerns. Yet many prefer to be anonymous.Please be assured,all the freelancers can ‘grab’ an average of 5 projects a month, and still there will be projects waiting in queue to be awarded. Freelancing is a huge sector, where every skill has a market, and there is a client for every market.

Normally, when I receive a request form a reader (read aspiring freelancer), I try to provide relevant links and referrals so that he / she knows where to start. I also make a point to tell them that it is important they do an extensive google search on the industry they are familiar with / have expertise on. Being a Virtual Assistant, I am able to share the “aspects” in being a freelance VA , but i may not be the right person to answer industry specific technical queries with respect to Virtual Assistance.

After the initial pleasantries , mail requests takes a turn saying ,

“I have done [Edu.Qualif], I am working in [ This industry] for the [n] years and I also know [Some application / etc]. Can you help me with what kind of jobs I can do online as a freelancer. Then I can also become a freelancer like you.”

Now, correct me if I am wrong, isn’t this sender asking me to send job profiles along his / way ? ( oh! By the way… you can recruit a VA to do just exactly this for you.)

This is where the ‘concept’ of Homework kicks in. Having the desire to do something off the beaten track is good. But unless this desire is fuelled by the inherent urge to seek answers.( ie without waiting for the answers to drop on your lap), there is no room for development. Freelancing ( virtual / real) is a tough job. It not like the regular office work, where you slog from 9 – 5, and then forget all about it.

The first and foremost attribute of a freelancer is to be a self-motivator. If you are not motivated enough to search for answers, then how would you convince your client about your problem solving abilities?

As a virtual assistant, I am more than glad to give you some pointers on what to look for, and how to interpret your results. But this does not mean that I will do it for you (unless ofcourse, you are willing to pay me for this ). As I said earlier “Home Work” is a part of the learning experience. So, don’t harbour the tendency to shy from homework. Google throws more than what we ask for. Now how hard it is to sit through the rubble and sift for something that could be an answer to your question.

I am willing to help, but I will not do your homework for you.